Ethics Issues

Code of Ethics - The Code of Ethics is designed to establish a public and professional consensus against which the practice and conduct of REALTORS® and REALTOR-ASSOCIATES® may be judged.

The Professional Standards process allows members and the public to have any dispute reviewed by a committee of peers to help resolve an issue or contention.

Before You File An Ethics Complaint

2015 Code of Ethics

Ethics Complaint Form


Avenues for Settlement of Monetary Disputes

Mediation - Mediation is a process in which a disinterested third party (or "neutral"), assists the disputants in reaching a voluntary settlement of their differences through agreement. The Parties own the problem and the process for solving it, and they also own the solution. Mediation can be a useful tool in resolving a monetary dispute involving Board Members. A mediation hearing is an informal, voluntary meeting with a mediation officer to discuss the situation and to aid the parties to come to an amicable resolution.

Mediation Brochure - This brochure contains valuable information about the Mediation Process.

Mediation Form

Arbitration - As an alternative to Mediation, the BNAR offers arbitration, as a service to its members, to settle commission disputes.

Duty and Privilege to Arbitrate

Arbitration Guidelines

Request for Arbitration Form


Additional Resources

Pathways to Professionalism  These professional courtesies are intended to be used by REALTORS® on a voluntary basis, and cannot form a basis for a professional standards complaint.

For further information, contact Pamela Nalbone at 716-636-9000.

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