Code of Ethics - The Code of Ethics is designed to establish a public and professional consensus against which the practice and conduct of REALTORS® and REALTOR-ASSOCIATES® may be judged.
The Professional Standards process allows members and the public to have any dispute reviewed by a committee of peers to help resolve an issue or contention.
Avenues for Settlement of Monetary Disputes
Mediation - Mediation is a process in which a disinterested third party (or "neutral"), assists the disputants in reaching a voluntary settlement of their differences through agreement. The Parties own the problem and the process for solving it, and they also own the solution. Mediation can be a useful tool in resolving a monetary dispute involving Board Members. A mediation hearing is an informal, voluntary meeting with a mediation officer to discuss the situation and to aid the parties to come to an amicable resolution.
Mediation Brochure - This brochure contains valuable information about the Mediation Process.
Arbitration - As an alternative to Mediation, the BNAR offers arbitration, as a service to its members, to settle commission disputes.
Pathways to Professionalism These professional courtesies are intended to be used by REALTORS® on a voluntary basis, and cannot form a basis for a professional standards complaint.
For further information, contact Pamela Nalbone at 716-636-9000.