Ethics Issues

Code of Ethics - The Code of Ethics is designed to establish a public and professional consensus against which the practice and conduct of REALTORS® and REALTOR-ASSOCIATES® may be judged.

The Professional Standards process allows members and the public to have any dispute reviewed by a committee of peers to help resolve an issue or contention.

Before You File An Ethics Complaint

2020 Code of Ethics

Ethics Complaint Form


Avenues for Settlement of Monetary Disputes

Mediation - Mediation is a process in which a disinterested third party (or "neutral"), assists the disputants in reaching a voluntary settlement of their differences through agreement. The Parties own the problem and the process for solving it, and they also own the solution. Mediation can be a useful tool in resolving a monetary dispute involving Board Members. A mediation hearing is an informal, voluntary meeting with a mediation officer to discuss the situation and to aid the parties to come to an amicable resolution.

Mediation Brochure - This brochure contains valuable information about the Mediation Process.

Mediation Form

Arbitration - The BNAR offers arbitration, as a service to its members, to settle commission disputes. BNAR has mandatory Mediation prior to Arbitration.

Duty and Privilege to Arbitrate

Arbitration Guidelines

Request & Agreement to Arbitrate Form

Request & Agreement to Arbitrate Non-Member - A2 Form

Additional Resources

Pathways to Professionalism  These professional courtesies are intended to be used by REALTORS® on a voluntary basis, and cannot form a basis for a professional standards complaint.

For further information, contact Pamela Nalbone at 716-636-9000.

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