Ethics & Disputes

The Code of Ethics is designed to establish a public and professional consensus against which the practice and conduct of REALTORS® and REALTOR-ASSOCIATES® may be judged.

Ethics Issues

The Professional Standards process allows members and the public to have any dispute reviewed by a committee of peers to help resolve an issue or contention.

Dispute Resolution

Mediation is a process in which a disinterested third party (or "neutral") assists the disputants in reaching a voluntary settlement of their differences through agreement.  The Parties own the problem and the process for solving it, and they also own the solution. Mediation can be a useful tool in resolving a monetary dispute involving Board Members.  A mediation hearing is an informal, voluntary meeting with a mediation officer to discuss the situation and to aid the parties to come to an amicable resolution.

Additional Resources

For further information, contact Susan Miller at (716) 636-9000 ext.354.